We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

The Investigations & Protections Lead sits as a part of the Customer Experience & Services Team.

The Investigations & Protection Lead is responsible for leading and managing investigations into potential threats, vulnerabilities, and incidents that could impact the WWNZ people, assets, and reputation.

This role will review new advances in technology to review options to introduce into Woolworths stores.

This role involves leading a team and supporting conducting thorough investigations, implementing protective measures, and collaborating with internal and external stakeholders to mitigate risks and ensure a safe and secure environment. This role will work closely with our security guard partners and will have a strong connection with the safety team and group AOVA squad.

The responsibilities includes:

Lead a team and conduct investigations into a wide range of incidents, including security breaches, fraud, theft, misconduct, workplace violence, and other potential threats.
Develop and implement security protocols and procedures to protect the organization's employees, assets, and information.
Identify and assess potential risks to the organization.
Ensure compliance with relevant laws, regulations, and industry standards.
Communicate effectively with internal and external stakeholders regarding investigations, security incidents, and risk management initiatives.
Lead the Central investigations, People and Assets protection teams to deliver the plan for the store in the key areas listed above.
Accountability of leading, developing and coaching 3 direct reports
Review of technology opportunities.

What you’ll bring | Hei koha

You’ll have a strong investigative background, excellent analytical and communication skills, a deep understanding of security protocols and risk management principles and a background of leading teams.

To be successful, you’ll bring in:

Strong investigative background, excellent analytical and communication skills, and a deep understanding of security protocols and risk management principles.
Proficient in knowledge/experience with Criminal Justice, Security Management, or a related field.
5+ years of experience in investigations, security, or law enforcement.
Strong understanding of investigative techniques, security protocols, and risk management principles.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication, interpersonal, and report writing skills.
Ability to work independently and as part of a team.
Experience with physical security systems and technologies is a plus.

What you’ll experience | Ngā Huanga

Hybrid working
Ongoing development within an ANZ team and access to COE/specialist career opportunities
Grocery discount card and discounted online shopping delivery
Banking and insurance (health, life etc) discounts
Global and local career opportunities

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates that meet the criteria to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Join us to create a better tomorrow

Start your journey here

Investigations & Protection Lead

Investigations &amp; Protection Lead

Investigations & Protection Lead