Woolworths

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

In this exciting role, you will have the opportunity to continuously improve the member experience by crafting accurate, clear and meaningful copy across digital touchpoints, including web, app and email. 

Specifically, the role will see you:

• Producing clear and meaningful product copy that drives digital member experience and engagement
• Producing engaging copy for targeted marketing activity, consistent with the digital member experience across Everyday NZ and Loyalty Partners
• Using data, research and insights to inform decisions, test and measure copy effectiveness, and identify opportunities to improve the member experience 
• Actively seeking out and suggesting ways to improve processes and workflow
• Evolving and advocating for tone of voice in digital channels
• Applying standards for readability, as well as accessible and inclusive language

What you’ll bring | Hei koha

You are a well-rounded UX Writer who enjoys crafting messages that engage customers, across both digital experience and marketing campaigns. You will be used to working in highly collaborative and fast-paced environments and have confident communication skills. 

To be successful in this position, you will be able to:

• Create member-focussed copy 
• Communicate with confidence and influence to a wide range of stakeholders
• Utilise and advocate for copy standards, including tone of voice, language, and accessibility 
• Create effective ways to communicate complex concepts and information to members.
• Optimise processes and ways of working 
• Test, measure and validate copy impact, both qualitatively and quantitatively
• Build relationships and partner with a variety of team members
• Work in a fast-paced environment

What you’ll experience | Ngā Huanga

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Salary $75,000 to $95,000 per annum (40 hours per week)
• A commitment to flexibility through a hybrid working model which combines time spent at a support office ( (either at the Ponsonby or Favona office) or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• High-impact role supporting our teams who enrich our communities. 
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.  
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.