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Trainer - Proactive Services WA

Req ID
86597
Date posted
24-Apr-2026
Brand
Woolworths Group
Team
Human Resources
Employment type
Fixed-term Full-time
Location
Western Australia, 6105
  • 6 months fixed term contract 
  • Travel required across Western Australia
  • Competitive salary on offer

    Welcome to Woolworths 360 

    We're the national team of 5000 bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our 'Best in, Better out' mentality guides our decisions and puts customers at the heart of all we do. Every day we're reimagining and reinventing our stores, innovating new fulfilment processes, and developing simpler, more innovative and more sustainable solutions to future proof our network and fight for a healthier planet. 

    What you will do

    Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers to experience an environment that is hygienically clean to work and shop in. Our Proactive Services teams work side-by-side bringing a little good to everyone, every day.

    Our Trainers play a crucial role in supporting our workforce development initiatives and ensuring the success of our training programs through working closely with the Proactive Services Team Leaders.

     * Deliver hands-on technical training in Proactive Services tasks, including operating commercial cleaning equipment, the use      of authorised chemicals and delivering trolley collection vehicle training and assessment.
     * Provide coaching, training and mentoring in proactive services, customer service, and retail excellence,ensuring
                             improvements in the success of the teams you coach through classroom style training, workshops and 1:1’s, side by side          coaching and mentoring
     * Analyse development opportunities, create coaching plans and report on progress through set communication channels as        directed
     *  Planning and prioritisation based on Proactive Services rollout may include supporting New Store and Renewal programs. 
     *  Work collaboratively with team members and other stakeholders to achieve business objectives

     What you will bring  

    We are looking for a self-motivated and resilient individual who thrives in an evolving environment, adept at navigating change and empowering others to embrace transformation throughout the journey.

     *  Have a passion for people and get great pleasure out of leading others to success
     *  Extensive experience in Food Retail Leadership roles including coaching, training and mentoring individuals
     *  Good knowledge of Food Safety and "what good looks like"
     *  Embrace Growth Mindset principles and possess strong initiative to build and foster positive relationships with stakeholders across all levels of the organisation
     *  Have a depth of experience and understanding of in store operations or have experience as a Department Manager or ASM 
     *  Have a passion for building and supporting a great cultural environment, and be considered a trusted and collaborative partner
     *  Ability to travel across South Australia week to week to support the deployment of stores with some overnight stays, early and late starts involved
     *  Drivers license and willing to drive distances across South Australia 

    What you’ll experience
     *  A global business with endless career possibilities around every corner and across every discipline - with valuable exposure     to a vast and exciting business network.
     *  Great discounts of Woolworths Group Products 
     *  Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical         support for team members and their families.


If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia