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Team Leader

Req ID
89172
Date posted
18-May-2026
Brand
Primary Connect
Team
Supply Chain
Employment type
Full-time
Location
Victoria, 3170
  • Lead a team to drive optimal DC performance in service, safety and value.

  • Monday - Friday. Permanent, full-time.

  • Mulgrave location.


Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team is an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. 


We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. 


Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. 


What you’ll do

As a Team Leader, you will be the heart of our Distribution Centre (DC) operations, providing a positive experience for all team members while driving outcomes across safety, service, and quality.

  • Provide leadership, coaching and mentoring to engage and motivate team members 

  • Manage the daily operation to achieve planned KPIs, monitor area performance, and troubleshoot issues to ensure efficient and accurate operations

  • Actively role model safety behaviours, managing hazards and incidents, and ensuring compliance with Chain of Responsibilities processes

  • Support continuous improvement initiatives and change projects

  • Ensure effective communication and timely issue resolution with internal stakeholders and external partners.


What you’ll bring

We are looking for a leader who demonstrates genuine care and respect for people while driving high standards to grow your own skills and the capability of your team.

  • Demonstrated experience in leading, motivating, and managing a team (warehousing/operations background highly regarded)

  • Strong coaching and communication skills, providing effective feedback to develop team capability and future talent

  • Problem-solving, planning, and prioritisation skills to manage daily performance and achieve KPIs

  • Relationship management skills, having successfully worked with internal and external partners to resolve issues and maintain strong working relationships


What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

  • We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

  • We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 

  • We offer competitive remuneration and access to a number of employee benefits.

  • We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.

  • A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.


Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our excellent 2022 Team Members of the Year, Jesna.


Apply now! Applications close Monday 1st June, 2026.


Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.


We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.


See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group