Woolworths

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

The role is responsible for owning, creating and maintaining clear guidelines and processes for consistent pricing, cash, payroll related activities that are in line with Woolworth Groups practices, policies and NZ legislation. This will be achieved by leading the provision of clear guidance and coaching to our store and support office teams as it relates to the end to end processes for pricing, payroll and cash compliance. This role is the operational Subject Matter Expertise (SME), for this space, driving relevant strategic planning, projects, and BAU compliance related initiatives. 

This role will represent WWNZ as the SME and decision maker in all enablement forums relating to the areas of responsibility outlined above, including being the conduit to Group, and the voice of stores, educating, advocating for and supporting the implementation of initiatives that simplify processes and ensure ongoing compliance.

Some of the key responsibilities include:

• Lead or support business change projects relating to store compliance regarding pricing integrity, payroll & cash as required eg CUP, Regional Pricing,Trading Week change, end-to-end payroll, cash management in stores etc.

• Represent Operations Support as a member on relevant forums and working groups eg Group forums, PI Lead Team, Compliance forums, being the key decision maker at these forums.

• Oversee in-store price integrity, payroll and cash compliance related processes including to identify, design and implement process improvement to mitigate key risks associated with the end to end process. Manage the implementation of cross functional pricing integrity initiatives across the ecosystem.

• Own operational activities and analytics dashboards relating to pricing including: PI reporting and comms to stores, Electronic Shelf Labels (ESL) escalations, maintaining and communicating PI operational metrics etc.

• Ensuring Store Operations Processes and Systems are meeting company policies and legislation.

• Lead or support P1 and P2 pricing incidents impacting stores 

• Be the SME on cash compliance for stores, partnering with Group and Tech to provide support and guidance as required and connecting the team to relevant support channels eg One POS, SCO, Glory.

What you’ll bring | Hei koha

A core component of this role will be to have a strong team enablement focus, listening to store teams and supporting successful change management, the result of which means change is simple for stores to understand and delivered in a way that ensures a positive experience for store teams. 

You’ll bring in:

• 5+ years experience in an FMCG/Retail environment.

• Background in store services related areas including, payroll operations, cash, compliance & governance.

• Detailed knowledge and understanding of in-store processes and procedures

• Naturally curious with a warm and engaging leadership style.

• Strong leadership, stakeholder engagement and communication skills, supported by experience in leading teams.

• Experience in operating and reviewing controls.

• High level of analytical skills and proficiency working with large sets of data, maintaining data integrity.

• Experience in a fast-paced organisation, navigating change, and adapting quickly.

Our Benefits | To Tatou Painga

• Hybrid working

• Ongoing development within an ANZ team and access to COE/specialist career opportunities

• Grocery discount card and discounted online shopping delivery

• Banking and insurance (health, life etc) discounts 

• Global and local career opportunities

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.