Woolworths

Smarter Operations Specialist (Auckland)

• Lead Improvement projects
• Engage and partner with the relevant BU to scope, test and implement the improvement across our national store network
• Hybrid work conditions - 3 days in office, 2 days work from home

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 
• We offer competitive remuneration and access to a number of employee benefits.
• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

About the Role | Mō te Tūranga

• Lead exciting projects that deliver effeciency for our operational teams
• Identify and prioritisze store pain points to improve process efficiency and effectiveness
• Build relationships with Smart Enablement, Property and Group 360 to scope and identify NZ-specific projects.
• Develop business cases with requirements, costs, and benefits for executive approval.
• Partner with the Capacity Planning team to ensure a robust deployment plan for change initiatives.
• Manage continuous improvement by collecting store feedback and centrally governing processes 
• Work with Internal Communications to ensure clear operational project messaging
  

About You | Mōu

• Extensive experience in a retail environment
• Experience in identifying, mapping, documenting, and implementing process improvements 
• Demonstrated experience in managing projects from initiation to completion and facilitating sessions with business leaders and operational teams
• Experience in developing and delivering training programs using face to face and virtual facilitation techniques.
• Experience in analysing data to identify trends and opportunities for improvement. 

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes