Woolworths

• Lead a team to drive optimal DC performance in service, safety and value.

• Monday - Friday PM Shift. Permanent, full-time.

• Mulgrave location.

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team is an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. 

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. 

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. 

What you’ll do

As a Shift Operations Manager, you will be responsible for overseeing operational aspects of our Mulgrave Distribution Centre to ensure world-class performance across service, safety and value.

• Manage a high-performing team through effective leadership, coaching and mentoring

• Oversee operational KPIs, ensuring resource planning is within budget and aligned with forecasts.

• Champion safety by promoting safety values, ensuring compliance with relevant health and environment policies.

• Drive continuous improvement and engagement across the DC operation.

What you’ll bring

We are looking for a people leader who is committed to bringing out the best in their team and models integrity in decision-making. You want your team to succeed and develop while maintaining a focus on operational excellence and accountability.

• Proven operational leadership and people management experience, within FMCG, distribution, or a retail environment.

• Strong commercial acumen, planning and problem-solving skills.

• Experience leading change using continuous improvement methodologies like Six Sigma or lean processing principles.

• Expertise in managing safety and compliance, including knowledge of relevant OH&S and return to work legislation.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 

• We offer competitive remuneration and access to a number of employee benefits.

• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.

• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our excellent 2022 Team Members of the Year, Jesna.

Apply now! Applications close Tuesday 26th May, 2026.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group