Woolworths

• Join an innovative and dynamic team with an inclusive culture
• Shape the future of critical business functions
• Surry Hills, Sydney based with a hybrid working model

We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do

• Research Strategy: Identify research needs, prioritise, and manage research initiatives.
• Stakeholder Collaboration: Partner with stakeholders across various disciplines (Design, Product, Marketing, Experimentation, Strategy).
• Research Execution: Conduct research projects supporting all stages of the product design process (ideation to evaluation).
• Conducting research using HCD methods and techniques to uncover opportunities and latent customer needs
• Communication and Dissemination: Effectively communicate research findings to stakeholders with varying needs.
• Generate actionable insights that both fuel ideation and evaluate product experiences
• Manage research operations, including research processes, participant recruitment, and research tooling.
• Keep abreast of current UX developments and new methodologies
• Mentor and advocate for our UX HCD thinking methods and best practices across a mature design practice

What you’ll bring

• Experience: 5-8 years of relevant experience in UX Research, Service Design, or UX Design with a strong research focus
• Project Management: Proven ability to manage multiple research projects simultaneously in fast-paced environments.
• Mixed Methods Abilities: Expertise and focus in qualitative research methods with an ability to conduct quantitative research.
• Human-Centred Design: Applied knowledge of Human-Centred Design principles.
• Collaboration: Experience collaborating effectively with multidisciplinary teams.
• Communication: Excellent writing and communication skills, with an engaging presentation style.

What you’ll Experience

• Team Discounts - Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• 12 weeks paid parental leave for primary caregivers. Woolworths Group will also continue to pay superannuation for up to 12 months (subject to relevant caps) while the Team Member is on parental leave (paid or unpaid).
• 4 weeks paid leave for secondary caregivers
• Wellness - Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

Everyone belongs at Woolworths Group

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.