Woolworths

• Partner with technical teams and transport operations to ensure clear requirements are captured, technical enhancements are rigorously tested and quality outcomes are created for PC+ customers, carriers and internal teams
• Norwest Support Office with some flexibility 

Welcome to Primary Connect+ 

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 
• We offer competitive remuneration and access to a number of employee benefits.
• Office based roles A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

What you’ll do 

• Act as the bridge between business strategy and technical execution, translating complex needs into structured requirements (Epics, Stories, and Acceptance Criteria) that provide a clear roadmap for both technical and non-technical teams
• Partner with business and technical teams to develop rigorous test cases, assessing the business impact of changes, and monitoring performance during the release warranty period to quickly resolve any post-launch issues.
• Lead User Acceptance Testing (UAT) process—from planning test windows and coordinating stakeholders to executing business scenarios and ensuring all issues are resolved before final approval.
• Lead cross-functional analysis of existing systems and data to identify bottlenecks, perform root cause analysis on systemic issues, and design innovative, sustainable solutions that optimise digital platform effectiveness.

What you’ll bring 

• Experience in business analysis roles with proven track record of managing complex projects and delivering actionable insights
• Supply Chain experience, within the FMCG / Food, Beverage & Retail Sector 
• Ability to focus on the details while maintaining and understanding of the big picture
• A proactive, delivery-orientated approach - translating insights into actions
• Demonstrated effective problem-solving skills, with the ability to manage change within a dynamic environment
• Confident and effective stakeholder engagement and influence cross-functional teams

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes