Woolworths

• Drive team performance while ensuring pallet control integrity.

• 13-month fixed-term full-time contract.

• Heathwood (QLD) location.

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. 

We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact. 

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path. 

What you’ll do

In this role you will provide strategic leadership and direction to a team of ULD (Pallet Control) Officers at Heathwood (QLD), ensuring the integrity of equipment movements and compliance with pallet control procedures. You will drive high performance and continuous improvement through critical internal and external stakeholder relationships.

• Lead a high-performing team through regular feedback and coaching to foster a culture of growth.

• Oversee the accuracy of daily, weekly, and monthly ULD (pallet control) reconciliations and stocktakes, resolving variances and implementing strategies to mitigate equipment loss.

• Drive financial and compliance oversight by reviewing equipment hire invoices, conducting health reviews, and ensuring account compliance.

• Collaborate with key business partners, including DC Operations, Transport, and external carriers, to troubleshoot complex movement exceptions.

What you’ll bring

We are looking for a leader with integrity and a commitment to continuous learning who can navigate complex supply chain environments and influence outcomes.

• Proven leadership experience, with a track record of guiding teams toward high accountability and performance standards.

• Exceptional communication and interpersonal skills, able to explain complex information clearly with diverse stakeholders.

• Strong analytical mindset, capable of analysing and interpreting data trends to drive forecasting, reporting, and process improvements.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 

• We offer competitive remuneration and access to a number of employee benefits.

• We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.

• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our excellent 2022 Team Members of the Year, Jesna.

Apply now! Applications close Thursday 7th May, 2026.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group