Woolworths

PC+ Systems SME 

Subject matter expert role on core systems across domestic transport, warehousing and international freight, including MyPC, the digital front door for Primary Connect+

Norwest Support Office

Are you a Supply Chain Systems expert with a passion for optimising operational capability? 

Welcome to Primary Connect+ 

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 

We offer competitive remuneration and access to a number of employee benefits.

Office based roles A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams

A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

What you’ll do 

Subject matter expert on core systems across domestic transport, warehousing and international freight, including MyPC; the digital gateway for Primary Connect+ services

Provide functional and domain knowledge support to PC+ stakeholders to ensure that business outcomes can be achieved

PC+ prioritisation of functional backlog, including elicitation of business outcomes

Support of UAT testing & sign off

Ownership and management of business master data, training and support materials to ensure customers, carrier and internal teams are onboarded and equipped for a successful experience with PC+

Main point of contact for system enhancements and provide high-level subject matter expertise to resolve high-impact technical incidents

Lead analysis of existing system data to identify user behaviour and drive root cause analysis on current issues

What you’ll bring 

Supply Chain experience, within the FMCG / Food, Beverage & Retail Sector 

Experience working within large organisation with multiple divisions

Experience of managing business technology capability

Understanding of warehouse and transport end to end operational processes

Ability to simplify and communicate operational challenges and plans

Ability to create effective relationships and influence both customer and operational leadership

Excellent communication and influencing skills

Ability to identify root cause and create effective case for change

Ability to work in ambiguity and create time bound outcomes

Please remember to notify your line leader (internal advert only)

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes