Woolworths

Key Account Manager - Ambient & General Merchandise 

• Maintain, develop and profitably grow and create new relationships with Primary Connect customers
• Based in our Norwest Head Office
• Hybrid role 3 days per week in office

Welcome to Primary Connect+

Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.

What you’ll do

• Support the Business Development team in executing the Primary Connect growth strategy 
• Support the achievement of commodity financial targets with accountability for specific Revenue and gross margin targets for defined customer portfolio.
• Maintain and grow strong, effective and collaborative strategic relationships with allocated Temperature Control customers 
• Work closely with the PC+ Operations, Customer Service and Network teams to ensure the timely and successful delivery of our solutions
• Accountable for the retention of all accounts and managing customer performance.
• Manage and foster the relationship(s) with the Replenishment team (ISPs) to create advocacy and support for the Primary Connect+ value proposition.

What you’ll bring

• Proven experience in logistics or as an account manager within the transport or manufacturing industry
• 3-5 years of experience in a relationship facing role
• The ability to build strategic, sustainable, trusting relationships
• Be able to problem solve, demonstrating drive and urgency
• Commercial and analytical acumen
• Stakeholder engagement and influencing skills

What you’ll experience

Everything we do is driven by a culture of care for our team, customers, and community. 

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 
• We offer competitive remuneration and access to a number of employee benefits.
• We prioritise sustainability, striving to contribute to a greener, better future. 
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes