Woolworths

• Permanent Full-time positon
• Hybrid flexible working arrangements (3 days in office, 2 days WFH)
• Surry Hills location

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What You’ll Do

This is a technical role to build and execute multi-channel campaigns and initiatives.This role would be best suited to a front-end developer or email developer with some automation experience.

This role is hands-on and involves key stakeholder management. The Own Channel Delivery Specialist must be able to complete a wide range of activities requiring clear communication, excellent organisational skills and attention to detail. They must work well under pressure, ensuring the smooth and efficient running of campaigns & initiatives.

The role sits within the Digital Media Agency, whose goal it is to establish an industry leading Digital Media team and scale our Digital Media Advertising, Trading and Data Driven Delivery capabilities to drive incremental customer, supplier and business value.

As part of the Own Channel Delivery Chapter, the role  focuses on optimised data driven delivery of campaigns across all owned channels that is ‘Customer 1st’.

Additional responsibilities include but are not limited to:

• Build and execute multi-channel campaigns across email, push, landing pages, and app, utilising approved templates, HTML/CSS, and AMPscript for dynamic personalisation.
• Set up and manage segmented email lifecycle series, including automated triggers and complex email programs, with a focus on a one-to-one communications approach.
• Execute campaigns in alignment with the marketing calendar, ensuring all activities are delivered on time, within budget, and meet high quality-assurance standards for copy and legal accuracy.
• Implement robust testing and proofing processes across various platforms and browsers to maintain deliverability and high-quality digital experiences.
• Liaise with internal and external stakeholders to communicate campaign opportunities and technical advances aimed at driving incremental customer lifetime value.

What You’ll Bring

• Extensive hands-on experience with Salesforce Marketing Cloud or Enterprise Email Management Systems, including leading the design, development, and launch of complex campaigns.
• Expert technical proficiency in HTML, CSS, and AMPscript, with additional knowledge of JSON being highly desirable.
• Strong data and analytical skills, including experience working with customer databases, complex datasets, and lifecycle management to drive customer-centric outcomes.
• Exceptional attention to detail and a high standard of communication, with the ability to translate technical concepts for stakeholders and manage those relationships effectively.
• Proven ability to deliver high-quality work in a timely manner within a fast-paced environment, focusing on robust testing and quality assurance.

What You’ll Experience

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network
•  A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing 
• Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.