Woolworths

• An opportunity to be part of a tight knit team

• Competitive salary, staff discount card and hybrid working

• 13 months fixed term contract position based in Ponsonby

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

You’ll support the Partner team driving towards the overarching ambition to deliver value for Everyday Rewards members, our Partners and value into Woolworths.

The primary responsibility of this role is the administration of our partner campaigns and offers to ensure their success. The role is responsible for a range of functional tasks, including accurate loading offers and timely creation of campaigns in multiple channels.

Key responsibilities:

• Help deliver a co-ordinated calendar of weekly partner campaigns and offers across digital channels in alignment with the overall Customer Plan.

• Ensure accurate, on time, administration of campaigns and offers while adhering to all processes

• Coordinate communication and offer delivery, including copy and creative approval and loading offers including:

• Brief image requirements to the creative team and ensure on time delivery of assets.

• Monitor campaign timelines, ensuring all parties have a clear understanding of their responsibilities and meet deadlines.

• Manage invoicing requirements.

• Where required liaise with partners, wider marketing team and agencies.

• Issues management, internal communication and resolution escalating as required.

• Identify improvements to allow for process efficiency and scaling up the offer programme.

• Sources and collates relevant information for report compilation there by supporting analysis at the next level.

What you’ll bring | Hei koha

You’ll be collaborative and communicate well with different teams and stakeholders.

You’ll bring in:

• Minimum one year administration or marketing experience

• Accuracy and attention to detail

• Problem solving and questioning. 

• Innovative thinking skills

• Excellent time management

• Excellent computer skills including in spreadsheets and documents

• Ability to represent the organisation externally, with accountability for reputation and brand

• Manage high volume of customer interactions through to resolutions

Our Benefits | To Tatou Painga

• Genuine flexibility in how and where you work

• Ongoing development within an ANZ team and access to COE/specialist career opportunities

• Grocery discount card and discounted online shopping delivery

• Banking and insurance (health, life etc) discounts 

• Global and local career opportunities

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.