Woolworths

Manager Support - Commercial Services

• Full time - Auckland based 
• Provide leadership and oversight across Commercial operating
• Improve the critical and prompt delivery of exceptional support and service

We are Woolworths Group 

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you'll do

• Lead the commercial support assistants to conduct accurate NPD, Supplier changes and PH cases and ensuring speed and accuracy on data management
• Drive the delivery from the Claims team of supplier payments and disputes
• Accountable to provide seamless support to the Commercial teams to enable speed to market
• Drive change and improvements within the team to ensure best practices are being followed and team are working at an optimal level
• Work collaboratively with all business stakeholders to support the accurate and timely ingestion of supplier and product data. 
• Coordinate and facilitate training and information workshops which support the Commercial teams for continuous improvement.

What you'll bring

• Demonstrated people and culture development and leadership capabilities with strong influencing capabilities.
• Previous Support or Commercial experience ideally within a buying team
• Thorough understanding of Buying processes
• Experience working in a complex retail environment, managing multiple stakeholders and competing priorities. 
• High level of commercial, Financial  and business acumen.
• Proven track record in leading process change management and continuous improvement.
• Ability to develop and manage effective partnerships with key stakeholders 

What you’ll experience

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• Access to Sonder.  Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.
• A progressive and competitive leave policy that gives you more space for what matters to you.  
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary.  Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group