Woolworths

We Are Woolworths Group

We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work 

What you’ll do

We are seeking a highly skilled and experienced Facilitator to join our WeFacilitate team, the Design and facilitation team part of the Group Transformation Platform. This role is integral to driving transformation and managing change initiatives across Woolworths. The ideal candidate will possess exceptional facilitation and problem solving skills, a deep understanding of design thinking, and the ability to confidently drive clarity with senior stakeholders on complex transformations and challenges. The Senior Facilitator will lead and support various facilitation projects, ensuring strong partnership with the Transformation portfolio managers, senior business leaders, as well as with our strategy, finance and people partners.

Key Responsibilities:

• Facilitation & Leadership:

  • Lead and facilitate workshops, meetings, and strategy sessions that address intricate organisational challenges and change initiatives, enabling groups to navigate ambiguity, conflict, and resistance.

  • Design and deliver engaging and impactful sessions that foster collaboration, innovation, and alignment.

  • Utilise expertise in group dynamics, adult learning principles, and change management to craft customised facilitation processes that meet the unique needs of each client or engagement.

  • Act as a trusted advisor and thought partner to senior leaders, guiding them through the complexities of organisational transformations and empowering them to make informed decisions.

• Problem Solving:

  • Apply advanced problem-solving techniques to address complex challenges and drive continuous improvement.

  • Utilise design and systems thinking principles to develop creative and innovative workshops to transformation and organisational challenges.

  • Analyse data and feedback to inform decision-making and enhance project outcomes.

• Stakeholder Engagement:

  • Engage and influence senior stakeholders, presenting insights, recommendations, and progress updates with confidence and clarity.

  • Build and maintain strong relationships with key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.

  • Facilitate effective communication and collaboration among stakeholders to drive alignment and support throughout every step of the engagement.

  •  Skillfully engage and align diverse stakeholders throughout the workshop journey, ensuring that all voices are heard and that collective buy-in is achieved.

  • Masterfully navigate and resolve conflicts that may arise during the change process, fostering a safe and productive environment for open dialogue and collaboration.

• Change and Agile frameworks:

  • Develop and implement change management plans that support organisational and transformation goals.

  • Identify and address potential resistance to change, providing solutions and support to overcome obstacles.

  • Plan and deliver business interventions leveraging enterprise agile tools and processes

• Project Management:

  • Oversee and manage work related to the workshop projects, ensuring they are completed on time, within scope, and on budget.

  • Collaborate with cross-functional teams to define workshop objectives, inputs, deliverables, and success criteria.

  • Track progress, manage risks, and resolve issues to keep workshops on track.

  • Workshop output documentation through succinct impactful narratives to maintain engagement and momentum within business teams

• Capacity Building: 

  • Establish and maintain consistent methodologies and frameworks for facilitation, ensuring a cohesive and effective approach across all engagements.

  • Equip leaders and teams with the skills and tools necessary to sustain change efforts and continue to evolve in the face of ongoing challenges.

What you’ll bring

• Bachelor’s degree in Business Administration, Organisational Development, Project Management, or a related field (Master’s degree preferred).

• Proven experience as a senior facilitator with a focus on transformation, organisational change, and Agile enablement.

• Strong knowledge and experience in workshop design methodologies (design thinking, system thinking, Lean, Agile,Theory U, etc)

• Exceptional problem-solving skills with a track record of addressing complex challenges effectively.

• Demonstrated ability to engage and influence senior stakeholders with confidence through complex topics.

• Excellent communication and presentation skills, with the ability to convey complex information in a clear and compelling manner.

• Project Management Professional (PMP) certification or similar qualification is a plus.

• Experience with change and Agile management frameworks is advantageous.

• Strategic thinker with a proactive and solutions-oriented approach.

• Strong leadership presence with the ability to inspire and motivate teams.

• Adaptable and resilient in the face of changing priorities and challenges.

What you’ll experience 

As a Woolworths team member you will receive a generous salary as well as:

• Supportive team environment

• Ongoing development within an ANZ team and access to COE/specialist career opportunities

• Global and local career opportunities

• Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery

• Employee Assistance Program

• Discounts on health insurance, dental, optometrists, gym memberships, JB Hi-Fi, PB tech and many more!

• Samsung partnership - AMAZING discounts

Everyone belongs at Woolworths Group 

With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day. 

We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!