Woolworths

• Help elevate PC+ service model and drive the next phase of our growth strategy of our national temperature-controlled transport network
• Coach and mentor our team creating a supportive and engaging environment
• Norwest Support Office 

Welcome to Primary Connect+ 

Primary Connect+, is our retailer-agnostic, technology-driven commercial transport and logistics business within the Woolworths Group. Our team is dedicated to providing comprehensive, end-to-end supply chain solutions for over 1,300 food and retail customers. By utilising our extensive road, rail, international, and warehousing services, we ensure efficient and reliable logistics and related services tailored to meet the diverse business needs of our customers.

What you’ll experience

• Drive the delivery of targeted budgets, gross margins, and financial metrics across the chilled and fresh categories.  
• Build and manage critical relationships from operational teams to C-Level executives.
• At Primary Connect, everything we do is driven by a culture of care for our team, our customers, and our community.
• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 
• We offer competitive remuneration and access to a number of employee benefits.
• A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

What you’ll do

• Lead the national temperature-controlled operations function, focusing on continuous innovation and optimisation of our PC+ transport network across a complex road and rail infrastructure, supporting 600+ customers across the Chilled, Frozen, Meat, Seafood, and Produce sectors.
• Act as a strategic architect and implement new technologies, AI, and processes to evolve our future operational service model.  
• Champion the PC+ value proposition across the Woolworths Group, carrier partners, and customers to build strong brand advocacy and alignment.
• Build and develop pivotal relationships with external partners to align on strategic priorities.
• Drive an uncompromising culture of food safety, quality, and cold chain integrity. This role is pivotal in positioning Primary Connect as the leading expert in complex, large-scale fresh food logistics ultimately unlocking our future ambition of being “the leading Supply Chain solutions partner across Australia & NZ”. 

What you’ll bring 

• 10+ years of progressive experience in a senior transport, logistics, or supply chain role, preferably within a large-scale transport of related transport industry.
• Deep technical knowledge of road and rail transport operations, including national legislation, heavy vehicle regulations, diverse equipment design/capability, network flows, and complex pricing/costing methodologies.
• Demonstrable experience in designing, implementing and managing large-scale, complex transport networks, ideally with exposure to food and general merchandise.
• Proven track record in strategic carrier management, including procurement and performance management.
• Demonstrated success in building and leading high performing and engaged teams, driving positive change and leading from the front, with strong coaching and team development skills
• Possess excellent communication skills, effective stakeholder management from operational teams to C-Level executives

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes