GM - SAP Retail and Tech Platform
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Welcome to Group Enablement
Our Group Enablement Teams are the Technology, Business Enablement, Value Chain, and Replenishment experts developing new capabilities and platforms for a better retail future. We’re the crucial link between our stores and the stock they need, the technology capabilities moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience. Uniting cutting edge technology, data, and retail smarts, you’ll work across every corner of the business – to uplift our capability, amplify our collective impacts, and revolutionise the customer experience.
The Opportunity
As the General Manager - SAP Retail and Tech Platform, you will be the primary technology owner for the SAP platform, ensuring the delivery of a reliable, stable, and operationally excellent suite of applications. You will set the strategic direction for SAP Retail whilst overseeing the entire application lifecycle, from solution architecture and project delivery to high-stakes operational support. Your leadership will directly impact the day-to-day operations of Australia’s largest retailer by partnering with senior stakeholders to turn technology requirements into value-driven business outcomes. This is a high-impact executive role focused on advancing a critical portfolio to meet the evolving needs of a complex, large-scale commercial environment.
What you'll do
Lead the SAP Retail and Technology Platform team, providing end-to-end accountability for the design, implementation, and execution of long-term technology strategies.
Partner with senior business stakeholders to provide thought leadership and ensure technology requirements for a range of retail capabilities are met.
Execute the delivery of complex IT projects and enhancements, managing scope, cost, and time while directing diverse teams of functional and technical resources.
Direct the application support environment to ensure a stable, fit-for-purpose SAP landscape that meets or exceeds business service level expectations.
Manage strategic vendor relationships and professional service providers to ensure high performance, competitive pricing, and resource efficiencies.
Oversee the SAP technology risk profile, including the mitigation of cyber vulnerabilities and the implementation of robust user security and authorization protocols.
What you'll bring
Experience leading large, diverse IT teams within a substantial SAP commercial environment, preferably with extensive knowledge of SAP S/4 landscapes.
Expertise in Application Lifecycle Management, including a proven track record of defining and achieving application strategies and roadmaps over at least 10 years.
Financial Acumen for planning, budgeting, and forecasting, with a focus on driving down the total cost of ownership and optimizing cloud hosting and SaaS charges.
Strategic Leadership skills to cultivate a high-performance team culture and manage talent in alignment with broader technology and business goals.
Relationship Management proficiency, featuring the ability to negotiate, influence, and resolve conflicts with both onshore and offshore partners and internal business units.
Technical Knowledge of the global SAP vendor ecosystem and the ability to align local architecture with global industry-leading practices.
Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.