Woolworths

• Office based in Auckland New Zealand, you will have a strong store presence across 65 stores in Zone 1
• Facilitate, manage, and coordinate preventative and reactive maintenance across stores within WWNZ
• Partner with and connect regularly with zone, group, and store leadership teams to ensure minimal disruption to teams and customers

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

The opportunity

This role offers an exciting opportunity to drive the operational excellence of our retail network in Zone 1 by managing both preventative and reactive facilities maintenance across the store fleet. As a critical link between store operations and service providers, you will ensure all locations remain safe, compliant, and efficient while keeping cost-of-doing-business (CODB) top of mind. Your proactive approach to asset lifecycle management and contractor relationships will directly impact the daily experience of millions of customers and team members. Ultimately, you will champion a culture of safety, innovation, and care within a leading retail environment.

What you'll do

• Coordinate and proactively facilitate works-orders, repairs, and maintenance across multiple store locations to ensure high-standard asset preservation.
• Monitor and manage facilities-related contracts, budgets, and KPIs with suppliers and third-party service providers to ensure cost-effective delivery.
• Collaborate with zone, group, and store leadership teams alongside internal support functions to foster open communication and meet business objectives.
• Identify and suggest innovative maintenance initiatives and cost-saving opportunities to improve store building fabric and asset procurement.
• Execute routine checks, audits, and safety compliance activities in alignment with Health and Safety acts, regulations, and codes of conduct.
• Implement contingency plans for potential risks and remain available to support incident management or natural disaster responses outside standard trading hours.

What you'll bring

• Demonstrated track record of at least 3 years of experience in multi-site facilities or maintenance operations, preferably within a fast-paced retail or customer-oriented environment.
• Proven expertise in contractor management, asset lifecycle management, and a background in a relevant trade or maintenance role.
• Strong stakeholder engagement and communication skills, with the ability to confidently provide guidance and feedback to leadership and external partners.
• Strict commitment to safety, possessing current OH&S qualifications and the ability to ensure 100% compliance with safe working activities and PPE.
• Excellent organizational and digital skills, including strong computer literacy and the ability to work effectively both unsupervised and within a team.
• Valid and current driver's license alongside any required regulatory licenses to successfully complete work functions across the state.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes