Woolworths

• 9 Months fixed term position based at Surry Hills, Sydney

We are Woolworths Group 

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do

As a crucial role within Woolworths Group (eComX), the Digital Merchandising Manager (1P) focuses on enhancing the digital shopping journey. You will lead the optimization of the online experience for nearly 13 million weekly visitors across our Web and App platforms, making the customer path intuitive and effortless to navigate.

Key responsibilities include:

• Strategic Planning & Prioritisation: Drive the Food eCom Digital Merchandising Roadmap and category merchandising strategy, integrating it into broader operational plans, and utilise insights to build action plans based on the overarching Food eCom Strategy. Consistently identify automation opportunities and successful conversion strategies.
• Digital Asset Optimisation: Own the ongoing optimisation of existing tools, pages and assets, using digital data to maximise conversion
• Category Page trading : Optimisation of category pages including theming, amplification of trade plan and business priorities. Working with Digital content planning to continually improve customer engagement and page content. Activate traffic drivers and category events working alongside digital trade, trade planning , EDM & Cartology
• Search & Navigation Management: Identify search quick wins,support internal search queries and anomalies, conduct category search reviews, and implement navigational facets based on insights and category expertise. Conduct aisle reviews and audits in line with trends and business priorities
• Event execution & optimisation: Drive merchandising strategy for key events utilising appropriate levers to deliver optimal results ensuring both customer and business objectives are achieved.
• Cross-Functional Collaboration: Facilitate initiatives across multiple squads and tribes (including Digital Experience, Digital Trade, and Trade Planning) to scope, brief, set up, and execute merchandising requirements.
• Data Analysis & Reporting: Be an expert in digesting complex Digital, Customer, and Commercial data to inform short- and long-term decisions, shape ad hoc opportunities, and ensure the delivery of key OKRs.

What you’ll bring

To be successful, you will bring 3+ years of digital merchandising experience within a large omni-channel or eCommerce environment, paired with robust analytical skills to evaluate complex datasets, a proven track record of stakeholder management, and a comprehensive understanding of eCommerce trade levers that boost conversion and customer engagement.

Your background will also demonstrate:

• Data-Driven Insights: Adeptly analyze complex digital, commercial, and customer metrics to pinpoint growth potential, maximize performance, and meet key OKRs including basket size and conversion rates.
• Strategic Enhancements: Direct the digital merchandising roadmap through the strategic optimization of search, navigation, and category pages, ensuring a frictionless and high-converting experience for millions of shoppers.
• Collaborative Alignment: Empower cross-functional teams and build strong stakeholder advocacy, translating digital merchandising goals into actionable strategies that satisfy both customer and business needs.

What you’ll experience

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
• Access to Sonder.  Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
• A progressive and competitive leave policy that gives you more space for what matters to you
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary.  Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group