Woolworths

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to transform today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to WDigital

Part of the Group Technology team within Australia's largest retailers, WDigital aims to bring the best of Woolworths Group to our customers.

 We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

What you’ll do

Ready to shape the digital experience for millions of Australians? Join the heart of our Digital Engagement Tribe as our Digital Content Manager! You'll be the creative force behind the amazing content on our website and app, crafting a seamless and engaging journey for every customer. Your mission is to transform the everyday online shop into an unforgettable experience, using your passion for content and data to delight customers and drive real results.

• Master Adobe Experience Manager (AEM) to build and optimise dynamic content experiences.

• Deliver powerful, real-time personalised customer experiences using Adobe Target.

• Drive the strategic launch of content across our website and app.

• Own the weekly content schedule, ensuring flawless and timely publications.

• Collaborate with Tribe and Squad leaders to build and streamline content workflows.

• Use web analytics and performance data to continually optimise content and drive results.

• Audit and elevate existing content, identifying key areas for improvement.

• Champion A/B testing to refine and improve crucial moments in the customer journey.

What You’ll Bring

• A deep passion for the customer, with a talent for crafting perfectly targeted and personalized digital experiences.

• A proven track record, with at least five years of honing your craft in digital content management.

• Fluency in the Adobe suite, especially AEM and Target—you know these tools inside and out.

• A data-driven detective's mindset; you let insights guide your decisions and have a relentless focus on results.

• A spirit of innovation and curiosity. You live by the "test, learn, repeat" mantra to discover what truly wows our customers.

• The strategic vision to connect outstanding customer experiences (CX) with tangible commercial wins.

• A passion for pixel-perfect execution and an unwavering commitment to quality.

• Incredible communication skills; you build strong relationships with stakeholders effortlessly.

• A love for technology and a knack for quickly mastering new tools to make work smarter, not harder.

What you’ll experience

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.

• High-impact role supporting our teams who enrich our communities. 

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

• A progressive and competitive leave policy that gives you more space for what matters to you.  

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group 

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply. Please let us know in your application if we can assist you with any adjustments in the hiring process.