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Business Support Coordinator

Req ID
94973
Date posted
20-Jul-2026
Brand
Primary Connect
Team
Finance & Administration
Employment type
Full-time
Location
New South Wales, 2153


  • Permanent full time role, Norwest based with hybrid working arrangements

  • Join a highly supportive, engaged, innovative team

  • Opportunity to build your career with Australia’s largest retail supply chain


Welcome to Primary Connect

Primary Connect is a critical end-to-end supply chain partner within the Woolworths Group. Our team ensures the safe supply of products to our retail brands (including Supermarkets, Countdown, and BIG W), our broader retail ecosystem partners and external customers, in connecting Australian and New Zealand communities with the products they need and love. 

A key pillar of Primary Connect’s strategic agenda is the continued growth of Primary Connect+ (Primary Connect’s commercialisation arm) providing end-to-end supply chain services (international, warehousing and domestic transport) to more than 1,300 (and growing) supplier customers within the Groups ecosystem. 


What you’ll do

The objective of this role is to ensure the accurate and timely processing of data lifecycle management, and basic reporting and query resolution to ensure the successful business execution, supplier payment and customer invoicing.

  • Responsible for timely and accurate data entry and maintenance

  • Data Validation: Review and checking data requests, resolution of exceptions 

  • Data Input: Entry of master, operational and financial data to ensure timely business execution and customer and carrier experiences

  • Data Verification: Reviewing, auditing, and checking data for errors or inconsistencies to ensure accuracy

  • Data Cleanup: Cleaning up data and updating existing records

  • Reporting: Generating basic reports or summaries as requested to support decision making

  • Financial Processing: Executing weekly and monthly financial processes and associated management 

  • Communication: Effective communication on roadblocks and outcomes

  • Troubleshooting: Initial troubleshooting of queries

  • Stakeholder Collabortion: Internal stakeholder engagement and teamwork to create timely outcomes


What you’ll bring

  • Awareness of transport and/or Supply Chain industry
  • 1 to 3 years experience in a fast paced working environment
  • High level of data entry accuracy and timeliness

  • Computer literacy, including with spreadsheets and data (Google Sheets & Excel)

  • Meticulous attention to detail

  • Strong organisational skills for handling large volume of files and data

  • Good verbal and written communication skills and ability to work with team members


What you’ll experience

  • Everything we do is driven by a culture of care for our team, customers, and community. 

  • We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.

  • We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities. 

  • We offer competitive remuneration with a generous bonus and access to a number of employee benefits.

  • A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

 

We Are Woolworths Group 

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.


Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

 

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group