Woolworths

Analytics and Insights  Manager-  Digital Trade and Commercial Insights

• Lead a team of Senior and Digital Insights Analysts
• Surry Hills Location with hybrid working (3 days in the office)
• Influence the direction of analytics and wider business initiatives

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

We strive to create better experiences together for a better tomorrow for our customers and team,  bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we’re excited about the future as we unlock the power of AI and Insights to reimagine retail.

Through this partnership, the wiq team harnesses the best of Woolworths Group and Quantium data science and analytics talent to reimagine retail by solving the most complex problems using AI and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

What you’ll do:

As  Analytics and Insights Manager you will be instrumental in shaping our Food eCommerce strategy by transforming complex data into clear, commercially-driven outcomes. Leading a team of Senior & Lead analysts within the Digital Trade and Commercial Insights COE. You will be accountable for the delivery of insights, analytics & reporting solutions in this area. Partner with key stakeholders in a strategic capacity influencing the direction of analytics as well as advising on wider business initiatives within the BU.

• Take ownership and accountability for the delivery of data analytics, insights, data modelling, dashboarding & reporting for a stream within the COE
• Structure nebulous problem statements and develop hypotheses to determine the solution(s).
• Transforming data into actionable insights, creating compelling narratives and providing thought leadership to stakeholders, driving business value.
• Prioritise incoming requests to the team in collaboration with key business stakeholders.
• Provide line leadership for analysts within the business area, building & fostering a high performing analytics team.
• Oversee the team's output quality by establishing & maintaining output quality standards and governance processes for the team to ensure the accuracy and reliability of insights.
• Foster cross-functional collaboration on data initiatives by actively seeking out opportunities to partner with other data and analytics teams across Woolworths Group to share best practices, leverage collective expertise, and work on joint initiatives.

What you’ll bring:

You have a solid background working in analytics and insights preferably with customer analytics experience. Commercial and digital analysis experience is a bonus.

• Bachelors degree in a quantitative area e.g. Actuarial, Maths / Statistics, Engineering, Computer Science etc is preferred
• Experience and knowledge of advanced analytical skills - A/B testing, regression,
• hypothesis testing.
• Highly proficient in SQL, data analysis, and modelling skills. Experience with BigQuery, Tableau, and Looker Studio highly desirable
• Ability to bring structure to nebulous problem statements and develop hypotheses / issue trees to drive insight in a structured way
• Highly proficient in translating complex findings into a compelling narrative, driving business outcomes.
• Demonstrated experience in stakeholder influencing & business partnering including the ability to seamlessly navigate diverse stakeholder environments.
• A background in eCommerce is highly preferred.

What you’ll experience

A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment. 4 weeks paid leave for secondary caregivers.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.  

Everyone belongs at Woolworths Group 

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. 

Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.