Woolworths

Account Assistant - Gift Cards (12 month fixed term)

We are seeking a 12-month fixed-term contract/secondment, with the potential to extend for an additional 12 months, to support the Gift Card category. This dynamic category is experiencing strong double-digit growth and has several exciting new initiatives in the pipeline. The role will focus on administrative tasks within the category, collaborating closely with various internal stakeholders and the key gift card supplier

• 12 months fix term secondment/contact 

• Inclusive culture with a focus on creating genuine career opportunities 

• Opportunity to collaborate with some of the brightest and best minds in Australia

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll experience

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

What you’ll do

• Enter data and ensure accuracy in existing and new articles set up

• Work closely with your Category Manager, Assistant Category Manager, Category Assistant and supplier to deliver as a team 

• Be proficient in administrative systems (such as SAP and Partner Hub) that manage data in addition to software suites such as Google and Microsoft

• Loading promotional offers using Woolworths systems

• Working closely with the Assistant Category Manager to develop and execute promotional plans

• Manage the Gift Card inbox, working through complaints and queries

What you’ll bring

• Willingness to learn and collaborate with the wider team and adapt with changing conditions

• Previous administration experience and be highly organised and capable of juggling multiple priorities simultaneously

• A passion for retail

• Strong commercial acumen and proficient with excel and google environment

• Skilled professional with passion for customers

• Excellent interpersonal and relationship skills, verbal and written communication skills

• Comfortable working in a fast paced and dynamic team environment

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.