Woolworths

Merchandising Operations Specialist

• Hybrid working, office based in Norwest

• Work with a team that supports growth and career development

• Full time permanent role

We are Woolworths Group   

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
 

What you’ll do

As a Merchandising Operations Specialist, you'll be vital in upholding our high standards for product merchandising and store experience. You'll achieve this by proactively managing your workload and focusing on driving merchandising excellence through your deep understanding of merchandising principles and store processes. You'll be the expert on the ground, utilising Fit Check processes and engaging directly with partners to ensure optimal merchandising outcomes are consistently met and executed.

You will:

• Take ownership of your individual capacity planning and workload management to ensure you meet key milestones. 

• Act decisively on store feedback, using critical thinking to analyze root causes. Address individual queries while considering broader store implications, triaging issues and implementing solutions promptly to achieve business focused outcomes.

• Actively identify and surface potential risks, while consistently achieving Service Level Agreements (SLAs) for store feedback support

• Enhance merchandising standards and planogram integrity by applying your understanding of merchandising guidelines. 

• Utilise Fit Check processes and actively drive partner engagement sessions identifying key opportunities and deliver solutions that inspire and influence the achievement of optimal merchandising outcomes.

• Use post-implementation reviews (PIRs) to identify critical insights from store feedback and convert them into clear, concise, and actionable recommendations driving business focused outcomes and continuous learning.

• You have a curious mind to analyse store feedback and identify key trends, proposing new ways of working that will improve business results
   

What you’ll bring

• A minimum of 2 years experience in relevant roles (eg: merchandising, Retail or FMCG experience, store operations department management, category analyst)

• High proficient understanding of Google & Microsoft systems, with intermediate excel functions (eg: pivot tables, formulas, conditional formatting) 

• Experience in SAP and Blue Yonder (JDA) Space Planning - Desirable

• Understands the FMCG industry and commercial processes of Woolworths and Suppliers (Desirable)

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• Access to Sonder.  Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• Attractive remuneration package, including base salary, super and performance-based incentive schemes

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group