Woolworths

Analytics and Insights Manager - Loyalty and Partnerships

• Harness huge datasets and work on projects to create innovative retail tools

• Experiment with new ideas, taking a test and learn approach to your work

• Sydney and Melbourne office locations considered with hybrid working

We strive to create better experiences together for a better tomorrow for our customers and team,  bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we’re excited about the future as we unlock the power of data to reimagine retail.

Through this partnership, the wiq team harnesses the best of Woolworths Group and Quantium data science and analytics talent to reimagine retail by solving the most complex problems using AI and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

What you’ll do

As  Analytics and Insights Manager you  will be instrumental in shaping our Partnerships strategy by transforming complex data into clear, commercially-driven outcomes and will lead a team of Senior & Lead analysts within the Loyalty Partnerships Business Area. You will be accountable for the delivery of insights, analytics & data science solutions in this area. You will champion a data-driven culture. Acting  as a key advocate for the use of data and analytics in decision-making within the BU.

• Take ownership and accountability for the delivery of data analytics, insights, data modelling, dashboarding & reporting for a distinct business unit stream within the Loyalty business unit.

• Structure nebulous problem statements and develop hypotheses / issue trees to determine the solution(s).

• Transforming data into actionable insights, creating compelling narratives and providing thought leadership to stakeholders, driving business value.

• Triage, assess & prioritise incoming requests to the team in collaboration with key business stakeholders.

• Provide line leadership for analysts within the business area, building & fostering a high performing analytics team.

• Oversee data governance and output quality by establishing & maintaining output quality standards and governance processes for the team to ensure the accuracy and reliability of insights.

• Foster cross-functional collaboration on data initiatives by actively seeking out opportunities to partner with other data and analytics teams across Woolworths Group to share best practices, leverage collective expertise, and work on joint initiatives.

What you’ll bring

Your exceptional  relationship building, provide thought leadership on ambiguous problems, and fosters a high-performing, data-driven team culture. Your provocative nature will see youidentifying opportunities for high-impact analytics projects that align with the strategic goals of the Loyalty business unit and creating  roadmaps for their execution.

• Extensive experience working in analytics and insights, preferably in a loyalty program context and/or retail/FMCG industries.

• Strong experience in leveraging advanced analytics to drive business value.

• Ability to bring structure to nebulous problem statements and develop hypotheses / issue trees to drive insight in a structured way

• Highly proficient in translating complex findings into a compelling narrative, driving business outcomes.

• Demonstrated experience in stakeholder influencing & business partnering including the ability to seamlessly navigate diverse stakeholder environments.

• Experience and knowledge of advanced analytical and statistical skills - A/B testing, regression, hypothesis testing.

• Highly proficient in data query and manipulation (advanced level SQL).

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• High impact role supporting our teams who enrich our communities. 

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.