Woolworths

• Experienced facilities management professional with a focus on leadership, people, strategy and redefining Facilities Management in Woolworths New Zealand 

• Auckland based 

• Competitive Salary Package and benefits 

We are Woolworths Group | Ko Woolworths Tātou 

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand.  Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'.  That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.    

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace.  With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to the W360 & Property team 

We’re the national team of bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our ‘better everyday’ mentality guides our approach and puts customers at the heart of all we do. Every day, we’re reimagining and reinventing our stores, innovating new processes, and developing simpler, smarter, and more sustainable solutions to future-proof our network and fight for a healthier planet.

What you’ll do | Hei mahi

We are looking for a Head of Facilities Management who is more than a facilities manager—you are a transformer, a strategist and a people-first leader.

This is a high-visibility, senior leadership role designed for someone who thrives on challenging the status quo. You will be responsible for bringing together a national, centralised team to build a "Customer 1st, Team 1st" culture, ensuring our physical environments are safe, efficient, and future-ready.

You will lead the strategic direction and operational management of FM activities across the country. Your goal is to move beyond traditional maintenance and transition into a service-led framework that aligns with our global Group standards while delivering local excellence.

Key Pillars of the Role:

• Strategic Transformation: Identify and implement system improvements and process alignments to create a seamless, end-to-end FM service model.

• Agile Leadership: Partner with the W360 Property team and Operations teams to execute a NZ Strategic Plan that responds effectively to a rapidly changing retail landscape.

• People & Culture: Coach and develop a national team of Engineering and Facilities professionals, fostering a culture of continuous improvement and psychological safety.

• Operational Excellence: Oversee and develop systems and processes to address  asset lifecycles, energy, waste and renewables, ensuring minimal disruption to sites and a world-class customer experience.

• Commercial Stewardship: Manage the P&L, Capex and Opex with a sharp eye for cost-benefit analysis and long-term value creation.

What you will bring | Hei koha

You are a courageous leader who isn't afraid to ask "why?" and "how can we do this better?" You balance high-level commercial acumen with a genuine care for the well-being of your team and community.

Your Background:

• The Experience: 10+ years in senior leadership, specifically driving transformation agendas and streamlining complex, disparate systems.

• The Expertise: Proven success in matrix structures and managing geographically dispersed teams (Retail or FMCG experience is a major plus).

• The Technical Edge: A solid understanding of NZ Standards, statutory compliance and ideally, exposure to essential services like refrigeration or electrical systems.

• The Mindset: A "Customer 1st, Team 1st" advocate who listens, learns and acts with unwavering integrity.

What you’ll experience | Ngā Huanga

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams

• High-impact role supporting our teams who enrich our communities. 

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

• A progressive and competitive leave policy that gives you more space for what matters to you.  

• Team discounts with Woolworths and a robust rewards program that celebrates and 

• incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.