Woolworths

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to Group Enablement

Our Group Enablement Teams are the Technology, Business Enablement, Value Chain, and Replenishment experts developing new capabilities and platforms for a better retail future. We’re the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience. Uniting cutting edge technology, data, and retail smarts, you’ll work behind the scenes, in the margins, and across every corner of the business – to uplift our capability, amplify our collective impacts, and revolutionise the customer experience. 

What will I be doing?

This role will see you leading the technology function for Wpay. WPay is the payments platform business providing payments services to the Group and external clients. You'll be responsible for setting the strategic technical direction, providing leadership in the deployment of future payment technologies as well as enhancements to the existing solutions within Wpay. This includes payment switching and processing, digital payments, in-store payments, payment issuing solutions, merchant management solutions, pay outs & billing, and data platforms (including analytics, business intelligence) and support and technical operations.

You will lead and manage the creation or review of a technology strategy that meets the requirements of Wpay, and develop, communicate, implement and review the processes which drive strategic outcomes for Wpay including the core operational management of managing payments technology assets.

• Be a key part of the Wpay business ensuring that their technology requirements are met including providing technology thought leadership and payments industry-leading practices

• Works alongside Wpay leadership team  to enable Wpay strategy, delivering solutions and software life cycle working practices to achieve growth in the Wpay business and keep it running 24x7x365

• Responsible for the design, implementation and execution of the long-term payments technology strategies and accountable for the execution of short-term tactical initiatives in support of the overall Wpay vision

• Establish and deliver a fit-for-purpose support, technology operations and service delivery covering external and internal clients that effectively delivers a stable service, meeting Wpay (Payments industry) service level expectations

• Responsible for the end-to-end delivery of technology products, changes and enhancements

• Works with the rest of the Wpay leadership team to manage and develop internal and external supplier relationships to ensure high performance, competitive pricing and resource efficiencies and establish and develop long-term supplier relationships. Actively manage the performance of vendor partners

• Identify, assess, classify and mitigate risk in line with Wpay risk culture and parameters.

• Improve the efficiency of the business area over time

• Planning, budgeting and forecasting for the technology resources within Wpay

• Cultivate and maintain a high-performance team to deliver solutions that meet the needs of the merchant customers and Wpay, including partnering with HR for talent management.  Plays an active role in formal HR processes such as recruitment, reward, promotion and disciplinary procedures.

What will I bring?

• Technology leadership experience of large and diverse teams

• Payment Industry knowledge and experience

• Cybersecurity knowledge and experience

• Application Lifecycle Management, development, delivery and support experience

• Proven results on defining and achieving functional strategy

• Extensive experience running and supporting 24/7, highly available mission critical systems

• Vendor engagement experience (both software vendor and professional services providers)

What will I experience?
Our Team Members are at the heart of everything we do, and we’re always looking for ways to support your career journey and reward great work:

• A flexible hybrid working environment

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app.

• A progressive and competitive leave policy that gives you more space for what matters to you.

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.