Woolworths

Experience Product Lead - Cart & Checkout

• Lead a product portfolio across a critical section of the Woolworths customer journey

• Define and execute strategic initiatives that deliver exceptional, seamless digital commerce experiences

• Permanent, full-time opportunity, based in Surry Hills - 3 days at the office required

We are Woolworths Group

We are Woolworths Group 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you'll do

In the Experience Product Lead position, you will be accountable for a distinct product portfolio across a critical section of the Woolworths customer journey.

You will lead and empower teams to define and execute strategic initiatives that deliver exceptional, seamless digital commerce experiences on Woolworths' web and app platforms, ultimately driving significant customer satisfaction, loyalty, and revenue growth across your designated portfolio.

Key responsibilities of the role include:

• Strategic Vision and Business Acumen

• Development and Delivery

• Collaboration and Stakeholder Management

• Data-Driven Optimisation and Performance Analysis

• Innovation and Operational Considerations

What you'll bring

To be successful in this position, you'll need to demonstrate Product Strategy, Prioritisation and Product Roadmap exposure and experience. You should also demonstrate Customer Research and Data Insights Capability. Moreover, you need to showcase Commercial Acumen and Go-To-Market experience. 

In further detail, the core capabilities you need to present are:

• Product strategy: Defines and aligns product strategies for your portfolio based on emerging factors, communicates how it is aligned to business strategy and purpose and provides focus across Squads.

• Prioritisation: Prioritises and explains trade-offs throughout the design and development of my product, reducing time to market and increasing return on investment.

• Customer Research: Derives and actively shares valuable insights around product desirability and viability based on unmet customer needs that helps the organisation deliver successful and profitable products.

• Data Insights: Uses data insights to significantly and measurably improve the product’s performance.

• Go-to-Market: Drives discussions with marketing, Customer Hub and others across complex product launches ensuring they are a success and the entire customer experience is delivered.

• Commercial Acumen: Makes financially sound critical product decisions, understands financial trade offs that impact the profitability of the business and uses this as an input to their decisions, defines and aligns business cases & revenue models for the product.

• Product Roadmap: Creates an outcome driven, value based Product roadmap that has the support of the organisation, makes clear the product's direction, and connects to the organisational strategy and purpose.

What you'll experience

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.

• High-impact role supporting our teams who enrich our communities. 

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

• A progressive and competitive leave policy that gives you more space for what matters to you.  

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group