Woolworths

Digital Analytics Lead -   Digital Commerce Experience Data COE

• Work across Customer, Digital and Commercial Analytics.

• Surry Hills Location with hybrid working (3 days in the office)

• Transform digital data into actionable insights

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do:

Sitting with the Digital Commerce Experience Data COE, the remit of the Analytics Lead will be broad, working across customer, digital and commercial analytics. Responsibilities include measuring, tracking and optimising the performance of the tools and features on the Woolworths Website and App, and delivering actionable insights to drive our eCommerce business. You will be instrumental in shaping our strategy by transforming complex data into clear, commercially-driven recommendations. You will not only tackle our most challenging business problems but also mentor and guide a talented team of analysts, elevating the quality and impact of their work.

• Transform analytical output into actionable insights, turning digital and commercial data into customer, commercial, and digital insights

• Be accountable for the delivery of analytics and data transformation projects

• Structure nebulous problem statements and develop plans or hypotheses to determine the solution(s)

• Develop frameworks to ensure consistency and accuracy of analytics

• Provide mentoring,  guidance as well as QA & peer review on outputs for a small group of analysts within the business area, building & fostering a high performing analytics team

• Build reports and customised data models/dashboards to track & evaluate performance of the Woolworths Website and App

• Support stakeholders with strategic insights identified through deep dives and A/B tests, and influence the shape of our Digital Commerce experiences

• Collaborate with the Implementation team to ensure that new features have appropriate digital tracking so that we can appropriately measure their impact

• Prioritise and respond to ad-hoc analytical requests from internal stakeholders

• Champion a data-driven culture: Act as a key advocate for the use of data and analytics in decision-making within the team and across the wider business

What you’ll bring:

Ability to drive insights from data and present data to different sets of stakeholders as well as working knowledge of Advanced analytical skills such as A/B testing and regression.

• 4+ years of experience working as an insights/customer/data analyst. Commercial and Digital Analysis experience is a bonus

• Experience in leading data analysis or transformation projects end-to-end

• Degree in a quantitative area e.g. Actuarial, Maths/Statistics, Engineering, Computer Science, etc

• Strong communication skills (both written & verbal)

• Strong SQL, data analysis skills. Experience with Adobe Analytics, BigQuery, Python, and Looker Studio highly desirable

• Comfortable working in complex, multi-stakeholder environments

• Growth mindset and passion for continuous learning

What you’ll experience:

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment.

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.  

Everyone belongs at Woolworths Group 

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. 

Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.