Woolworths

• Based in modern offices in either Brisbane, Sydney, or Melbourne.

• Flexibility: A structured 3-day onsite / 2-day, the best of both worlds!

• Work within a high energy payroll delivery squad to solve complex problems and implement scalable solutions.

Senior Business Analyst – Payroll 

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue-sky thinking into a better tomorrow,you’ll find yourself supported in a dynamic, inclusive, and empowering workplace. With a culture of genuine care and a flexible approach to work, the possibilities for what we can achieve together are endless.

The Opportunity

We are seeking a Senior Business Analyst with deep domain expertise in Payroll Processing to join our Payroll Continuous Delivery squad. Reporting to the Product Owner, you will play a critical role in ensuring that the technical solutions and processes underpinning our team members' pay are robust, compliant, and accurately validated.

This is a high impact role where you will bridge the gap between complex payroll legislation and technical execution, ensuring end to end integrity through rigorous testing and process design.

What You’ll Do

As a Senior BA within our agile environment, your focus will be on the intersection of compliance, process efficiency, and system reliability:

• Stakeholder Synthesis: Partner with Product Owners, Payroll SMEs, and Compliance teams to translate complex regulatory changes or business requirements into actionable functional specifications.

• Domain Led Analysis: Leverage your payroll expertise to perform gap analysis, identify downstream process impacts, and ask the hard questions that mitigate payroll leakage or compliance risks.

• Testing Orchestration: Lead the end to end testing lifecycle for payroll changes. This includes defining complex test scenarios, managing data preparation, executing scripts, and managing defects within an Agile framework.

• Quality Assurance and UAT: Facilitate testing playbacks to business stakeholders, support User Acceptance Testing (UAT), and ensure the business is confident in the solution before go live,

• Hypercare and Transition: Support the seamless handover of project deliverables to BAU teams and provide expert analysis during the post-delivery hyper care phase.

What You’ll Bring

To be successful in this role, you will need a blend of technical payroll knowledge and disciplined business analysis skills:

• Experience : 3–5 years of hands-on Payroll Processing experience, complemented by 12–18 months of focused UAT/Testing experience.

• Systems Expertise: Proven proficiency in large-scale enterprise systems, specifically SAP, SuccessFactors, and Kronos.

• Analytical Rigor: A strong track record in business process improvement and the ability to interpret complex test plans and report on status with precision.

• Communication: Exceptional stakeholder management skills, with the ability to present technical payroll concepts to non-technical audiences clearly and persuasively.

• Critical Thinking: A proactive approach to problem-solving, with the ability to identify potential risks before they impact the pay run.

What You’ll Experience

• Hybrid Work: A balance of in-person connection at our support offices and the flexibility of working from home.

• Career Growth: Exposure to a global business network with endless possibilities to move across disciplines.

• Wellness & Benefits: 24/7 access to the Sonder wellbeing app, a progressive leave policy, and team discounts across all Woolworths Group brands.

• Purpose-Led Work: Join a team that directly impacts the lives of over 200,000 colleagues.

Everyone belongs at Woolworths Group

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.