Woolworths

E-Commerce Merchandising Specialist

• Drive the optimisation of product presentation, promotional execution, and customer experience across our digital retail platforms

• Opportunity to showcase your analytical and commercial expertise

• Permanent position, based in Surry Hills (Sydney) or Melbourne, 2 days WFH

Join the team behind Woolworths MarketPlus (WMP); we are looking for passionate individuals to work on WMP, the innovative platform launched in October 2023. WMP is transforming our online offering by empowering third-party sellers to seamlessly list and manage products across our key marketplace businesses, including Big W, Woolworths Online (Everyday Market), and Everyday Rewards Shop.

Our goal is to expand our product range, providing customers with an unparalleled "one-stop shop" experience for an extensive selection of exclusive online products.

What you’ll do

We are seeking an E-Commerce Merchandising Specialist to drive the optimisation of product presentation, promotional execution, and customer experience across our digital retail platforms. This role combines analytical and commercial expertise to curate compelling product assortments, ensure pricing and content accuracy, and deliver engaging, high-performing campaigns. The ideal candidate is detail-oriented, data-driven, and thrives in a fast-paced environment, working collaboratively with cross-functional teams to enhance visibility, conversion, and overall sales performance.

Key responsibilities of the role include:

• Curate and select high-performing deals for WMP hero assets and build product group pages.

• Conduct regular homepage audits to ensure content accuracy and functionality, and maintain pricing compliance.

• Identify, troubleshoot, and escalate content, layout, or functionality issues for a seamless customer experience.

• Perform weekly stock-on-hand (SOH) reviews for WMP to confirm product availability and optimal inventory levels.

• Track competitor websites for pricing, promotional strategies, and emerging trends, and manage promotional pricing setup in the CRM system.

What you’ll bring

• Strong analytical and commercial acumen to interpret data and drive business performance.

• Meticulous attention to detail for data accuracy, pricing integrity, and alignment across digital platforms.

• In-depth knowledge of eCommerce platforms, online retail operations, and marketplace dynamics.

• Excellent cross-functional collaboration and communication skills for customer-focused outcomes.

• Proactive problem-solving, initiative, and efficient time management in fast-paced environments.

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• Access to Sonder.  Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow. 

Discover more opportunities with Woolworths Group.