What format will the interviews take (e.g., in-person, phone, video)?

Our hiring process includes online tools like chat and video interviews, which you can complete at a time that best suits you. For Support roles (e.g., people, technology, legal), we might invite you to meet in person, so we can learn more about you and discuss real-life scenarios to understand your approach to challenges and teamwork.

What if my interview is virtual?

We use Google Meet for our interviews, and your recruiter will send a link your way ahead of time. If you haven’t used Meet before, try hopping on five minutes early to make sure the tech loads smoothly. It’s also a good idea to do a quick check of your mic, camera, and Wi-Fi. Finally, try to find a quiet, well-lit spot so we can see and hear you clearly!

Can I use AI in the interview process?

Whilst we encourage the use of AI at Woolworths and it can be a great tool to help you research our company and your area of speciality, we ask that you avoid using AI assistants or recording tools during the interview itself. We’ve found they can be a distraction, and we’d much rather just talk to you. Our goal is to see your authentic self and give you the best platform to showcase your skills without any digital noise in the way.

Will there be any technical or skills assessments?

For Support roles, there may be psychometric tests, group assessments, or case studies, but we'll give you all the details in advance, so you can be fully prepared!

How should I prepare for the interview?

The best way to prepare is to understand the role and think about how your unique skills align with what we’re looking for, and be ready to share what excites you about the position and Woolworths Group. For behavioural questions, we recommend using the STAR method (Situation, Task, Action, Result) to give clear, concise examples of your achievements, as your past successes help us understand how you’ll thrive here. Most importantly, relax and be yourself—we’re looking forward to meeting you.

What are the next steps after the interview?

We’ll get in touch with every applicant, regardless of the outcome. We always aim to respond quickly, however the timing for an update or offer can vary depending on the role. For Support roles, the Talent Partner (role contact) will connect with the Hiring Manager to gather their feedback and get in touch to advise the outcome and what the next steps in the process will be.

I have received an email from Sapia, how do I know it's legit?

We've partnered with Sapia to help us get to know you better for our store roles. If you receive an email from them during your application, please take a few minutes to complete the interview. The email will contain clear instructions on how to do this. It's an important part of our hiring process.

How do you support adjustments to the recruitment process?

We want everyone to have a fair chance and feel their best when meeting us. Our application includes a section where you can tell us about any adjustments or support you need for the application or a future interview. Please feel free to share what works for you so we can help you show up at your best and showcase your skills.