Woolworths

• Step into a highly visible, strategic position, owning business-critical outcomes 

• Be based in our modern, creative hub in the heart of Sydney's vibrant Surry Hills tech precinct.

• We champion work-life balance with a genuine hybrid model, blending collaborative in-office days with focused remote work.

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to eCommX 

As the technology and innovation engine within one of Australia's leading retailers, eComX is dedicated to delivering the best of Woolworths to our customers, empowered by our talented team, cutting-edge technology, and rich data insights. We are a pivotal force driving seamless experiences for prominent customer-facing brands across the Group, including Woolworths Supermarkets (AU & NZ), MILKRUN, and Woolworths at Work, while also forging deeper strategic partnerships with W-Living (Big W, Healthylife, and Petstock).

What you’ll do

As the Product Manager, you are the chief strategist and visionary for our product. You will own the entire product vision, strategy, and roadmap, with a clear mandate to drive significant business outcomes. By proactively identifying market opportunities and championing a deep understanding of our users, you will lead cross-functional teamsto build innovative and valuable solutions. This pivotal leadership role defines the "what" and "why" of our products, ensuring strategic alignment while empowering our technical teams to define the "how."

Key Responsibilities:

• Product Vision & Strategy: Own, define, and champion the product vision, strategy, and roadmap, translating business goals into actionable plans.

• User Advocacy & Requirements: Define strategic business and user needs based on deep market analysis, clearly communicating the "what" and "why" to all teams.

• Cross-Functional Leadership: Lead and unify cross-functional teams (Engineering, Design, Marketing, Operations) and secure buy-in from executive leadership.

• Full Lifecycle Ownership: Manage the entire product lifecycle from ideation and launch to post-launch analysis and continuous, data-driven iteration.

• Market & User Insight: Develop a profound understanding of the market, competitors, and user needs through continuous research and feedback.

• Business Outcome Accountability: Define, track, and be accountable for the key performance indicators (KPIs) that measure product success and drive core business goals.

What you'll bring

This is a highly visible and critical role, central to our business success. To thrive, you will bring more than just technical product skills; you will bring the character, gravitas, and resilience required to lead. This means you are an exceptional communicator who can articulate a clear vision and build consensus with executive leadership. Critically, you possess the foresight to anticipate issues before they escalate and the confidence to communicate swiftly and transparently to all stakeholders, ensuring alignment and maintaining momentum.

Must-Have Capabilities:

• Product Experience: Proven experience as a  Product Manager, demonstrating mastery of market analysis, user research, and strategic product development.

• Exceptional Communication & Influence: Outstanding ability to influence, build consensus, and engage all levels, from engineering teams to executive leadership.

• Advanced Analytical Skills: A talent for translating complex data and user feedback into strategic insights and decisive, actionable plans.

• Vision & Strategy Evangelism: Expertise in defining, articulating, and evangelising a compelling product vision that rallies the entire organisation.

• Agile & Requirements Expertise: Deep experience defining strategic business requirements, epics, and user stories within an agile development environment.

• Business Acumen & Outcome-Driven: A strong commercial mindset with a consistent track record of owning and achieving significant business outcomes.

• Technical Partnership: A proven ability to lead and build strong, collaborative partnerships with engineering leaders, grounded in a firm understanding of the tech development lifecycle.

• Prioritisation & ROI: Skill in ruthless prioritisation, clearly explaining trade-offs to stakeholders to reduce time-to-market and maximise ROI.

• Leadership in Ambiguity: Confidence in navigating ambiguity, a bias for action, and the courage to take calculated "big bets" while iterating on outcomes.

What you’ll experience    
Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work, benefits include:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply. Please let us know in your application if we can assist you with any adjustments in the hiring process.